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The true measure
of an enterprise Application system often
comes down to system scalability and total
throughput.
The biggest
change brought about by the Internet is in
the area of the relationship between
customer and seller. This is where COMPRSA
has been able to assist companies to
re-engineer their businesses and give them a
customer-facing focus using the Internet and
Web-based business solutions.
The Internet, and the globalisation
phenomenon that has trailed it into the
retail environment, has had a profound
affect on South African and International
retail businesses.
COMPRSA
realises
the evolution of traditional businesses to
accommodate e-business activities and retain
customer loyalty.
In the relatively short space of time Web
shopping has existed, it has fundamentally
changed the buying patterns and behaviour of
shoppers the world over.
Customers with
access to the Internet are far better
informed than their unconnected cousins who
have not researched their options before
approaching a store-bound salesperson for
"live" interaction and first hand discussion
- so important even in today's purchasing
environment.
They are aware of competitive offerings,
pricing and even competitive retailers long
before the first foray into the market place
is undertaken.
Companies have been concentrating on their
back-end infrastructure and only now are
putting emphasis on the front end. They have
implemented ERP, CRM, and e-commerce
software, but they have realised that this
software isn't designed for analytics but
rather to automate a process
Web Applications
allow organisations to access, analyse, and
share information internally with employees
and externally with customers, suppliers,
and partners. It helps organisations improve
operational efficiency, build profitable
customer relationships, and develop
differentiated product offerings. |